Privacy Policy
Last Updated: September 2026
AVX India respects the privacy of visitors, customers and business partners using avxindia.co.in.
This Privacy Policy explains the types of personal information we may collect, why we collect it, how it may be used and shared, and the choices available to users.
1. Information We May Collect
Depending upon how you interact with AVX India, we may collect information such as:
- Name
- Mobile number
- Email address
- Billing and shipping address
- Company/institution name
- GST/business information where required
- Products viewed or purchased
- Enquiry and quotation information
- Order and transaction information
- Installation/service location
- Customer-support communications
- Device/browser and website-usage information
- IP address and related technical information
- Cookie and analytics information
Payment-card or banking information may be processed directly by authorized payment gateways or financial-service providers rather than being stored directly by AVX India, depending upon the payment method used.
2. How We Use Information
Information may be used to process orders and payments, deliver products, arrange installation/service, issue invoices, respond to enquiries, provide customer support, manage warranties, prevent fraud, improve our website and services, comply with legal obligations and communicate relevant transactional information.
Where legally permitted and appropriate, we may also send customers information about AVX India products, offers and services. Users may opt out of promotional communications through the applicable unsubscribe/opt-out mechanism.
3. Cookies & Analytics
Our website may use cookies and similar technologies for essential website functionality, user preferences, analytics, performance measurement and advertising/remarketing where applicable.
Third-party services such as analytics, advertising, payment or communication platforms may process certain information according to their own privacy policies and applicable law.
Where consent is required by applicable law, we will seek appropriate consent.
4. Sharing of Information
AVX India does not sell personal information as a business model.
Information may be shared where reasonably necessary with service providers such as logistics companies, payment processors, installation/service partners, technology providers, cloud/hosting providers, manufacturers/OEMs for warranty support, professional advisers or government/legal authorities where required by law.
We expect service providers handling personal data on our behalf to use it for authorized purposes and subject to applicable data-protection requirements.
5. Data Security
We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.
However, no internet-based system can guarantee absolute security.
6. Data Retention
Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, warranty/service history, accounting, taxation, fraud prevention, dispute resolution and compliance with applicable law.
7. Your Rights
Depending on applicable Indian data-protection law and its commencement/transitional provisions, users may have rights concerning their personal data, including rights relating to access/information, correction, updating, erasure and grievance redressal.
Requests may be submitted using AVX India's designated contact or grievance channel.
India's DPDP framework is particularly relevant here: the 2023 Act provides the statutory framework for processing digital personal data, and MeitY published the Digital Personal Data Protection Rules, 2025 along with an enforcement timeline in November 2025.
8. Children's Data
AVX India's website and products are primarily intended for institutions, businesses, educators and adult purchasers.
Where personal data relating to children is processed, AVX India will handle such data in accordance with applicable Indian law.
9. Third-Party Links
Our website may contain links to manufacturer, payment, logistics, social-media or other third-party websites.
AVX India is not responsible for the privacy practices of independently operated third-party websites.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, technological or legal changes.
The latest version will be displayed on this page.
11. Privacy Contact
For privacy-related questions or requests:
AVX India
Website: avxindia.co.in
Phone: +91 9871045001
Privacy/Grievance Email: mritunjoy@avxindia.co.in
